Frequently Asked Questions

No. Juara Holding Group is an independent desk: it operates no boats, employs no crew and holds no operating licence of its own. As of September 2026 it has no written partnership with Tanjung Benoa Watersport, Wira Water Sports, Watersport Tanjung Benoa, BMR Dive & Water Sports or any other operator, and it is not their agent. What the desk adds is the work around the flight: matching your group's ages and weights to an operator whose published limits fit, reading the operator's own price list line by line into a written quotation, and building a whole morning or day around the flight.

At Tanjung Benoa, the peninsula immediately north of Nusa Dua in Kecamatan Kuta Selatan, Badung. Operators cluster along Jalan Pratama (BMR Dive & Water Sports at No. 99X, Pandawa Marine Adventure at No. 106) and on Jalan Segara Geni No. 3. The Bali provincial tourism site describes Tanjung Benoa Beach as having very calm water, in contrast to Kuta, Sanur or Uluwatu with their big waves, which is why the towed water sports gather here. A villa-rental guide (villasoleil.id, 2026) puts the beach about ten minutes from Nusa Dua.

Parasailing is boat-towed: you sit in a harness under a parasail canopy, a speedboat tows you off the Tanjung Benoa lagoon, and one round lasts about 5 to 6 minutes on operator listings (Wira Water Sports also lists a 2-minute short option). Paragliding is a free flight launched from the Bukit cliffs (Timbis, Gunung Payung and Pandawa, Gunung Riug at Sawangan, Uluwatu) with a licensed pilot, typically 10 to 15 minutes; Timbis publishes 15 minutes at USD 110 per person (timbis.com, Sep 2026). Online marketplaces blur the two: Klook lists its Bali Parasailing Adventure under the paragliding category. The desk never sells one as the other. If you want the cliff flight, say so and the desk routes you to the Juara Holding Group paragliding desk.

Parasailing Adventure is simply the product name the Tanjung Benoa operators use for the boat-towed flight: Tanjung Benoa Watersport lists it as one round of about 6 minutes, Watersport Tanjung Benoa as 6 minutes with a minimum of two people, BMR Dive & Water Sports as Parasailing-Adventure without a published duration, and Klook carries the same name. Wira Water Sports describes its flight differently: a normal duration of about 5 minutes or a short duration of 2 minutes, flown solo or tandem depending on weight, wind, weather, operator queue and safety decisions. No operator publishes a separate standard tier, so the desk quotes exactly the product name, duration and inclusions printed on the operator's own list rather than inventing categories.

Yes. It is a daily activity, not a waiting list. Operators publish dated 2026 price lists and opening hours: Tanjung Benoa Watersport 09.00 to 16.00 WITA, Wira Water Sports 9 am to 4 pm, BMR Dive & Water Sports 9 am to 5 pm (all Sep 2026). The only things that stop a flight are wind, rain and the afternoon tide, which the operator judges on the day.

A licensed Tanjung Benoa operator, named on your quotation, with its own boat, crew, harness, life jacket, guide and insurance. Antara reported in January 2020 that the Badung water-sports association GAHAWISRI covers about 20 operators and businesses on this beach, and that they open and close the towed activities according to weather and wind. Because the operator is named, you can check its own website and price page before you pay.

Message WhatsApp 6281139414563 (https://wa.me/6281139414563) or email [email protected]. Include your preferred date and morning time, the number of guests, ages, approximate body weights, your hotel area, and whether you want a tandem or couple flight, a family or group booking, a private boat, or a combination with jet ski, banana boat or flyboard. With that, the desk can name the operator whose published limits fit and send a written quotation.

Because operators publish it that way. Wira Water Sports prints an online price of IDR 315,000 and a walk-in price of IDR 1,200,000 for the same flight, and Tanjung Benoa Watersport limits its Rp275.000 online rate to Indonesian citizens and KITAS holders. Booking in writing before you arrive, with the operator and the product named, is the simplest way to know what you will pay. The desk's quotation carries the operator's own figure, its source and the month it was checked.

It depends on the operator, so the desk copies the inclusions from the operator's list. Tanjung Benoa Watersport states that its price includes insurance, tax, safety equipment and a guide, and excludes lunch and photos. Wira Water Sports includes participant insurance, a safety briefing, harness and life jacket. The GetYourGuide listing by Bali Jetpacks includes a 360 camera, a local instructor, basic insurance, free hotel pickup in the Tanjung Benoa and ITDC area, lunch and drinks. If an inclusion matters to you, ask the desk to confirm it with the operator before you pay.

Wira Water Sports publishes that its flight is solo or tandem depending on weight, wind, weather, operator queue and safety decisions, and its booking notes a maximum of 150 kg subject to weather and weight balance. Other operators do not publish a tandem rule. The desk can request a tandem or couple flight and quote it, but the crew makes the final call on the beach according to the combined weight and the wind that morning.

Yes, within the operators' published limits. Tanjung Benoa Watersport accepts ages 7 to 65 and notes that children are accompanied by a guide; Wira Water Sports accepts 8 to 70; the GetYourGuide Bali Jetpacks listing takes no one under 5 and requires participants below 7 to be accompanied by an adult. No operator publishes a family tariff, so a family booking is quoted by the desk per person with the operator named and the children's ages and weights confirmed in advance.

Yes. Combination packages already carry a minimum of two people on the operator lists (Tanjung Benoa Watersport, Watersport Tanjung Benoa), and larger groups are quoted by the desk on request. The desk coordinates the rotation order, the weight and age checks, the waivers, lunch and transfers so the organiser does not have to. There is no published group tariff; the quotation states the operator, the per-person figure and every inclusion.

No Tanjung Benoa operator publishes a private-boat parasailing rate, so the desk treats it as a request: it asks the operator whether a boat and crew can be reserved for your group in the morning window and quotes what the operator confirms. Please do not expect a fixed published price for this; it is quoted by the desk case by case and depends on operator availability, the tide and the wind.

Tanjung Benoa Watersport publishes per-person combos with a minimum booking of two: Paket A banana boat + Parasailing Adventure + jet ski with instructor Rp450.000; Paket B Parasailing Adventure + flying fish + banana boat Rp450.000; Paket D scuba diving + Parasailing Adventure + banana boat Rp600.000 (tanjungbenoa.co.id, Sep 2026). Watersport Tanjung Benoa lists Package 6 parasailing + jet ski + banana boat at IDR 672,000 and Package 8 parasailing + fly fish + jet ski at IDR 752,000 per person (Sep 2026). Flyboard appears on the Klook Tanjung Benoa water-sports menu (BMR/Basuka, Fly Board 15 minutes) and on a GetYourGuide flyboarding, seawalker, parasailing or jet ski package. Any combination that is not printed on an operator list is quoted by the desk.

Operators do not publish a lead time, and the desk will not invent one; a written request a few days ahead is normally enough outside public holidays, and the desk tells you honestly if a date is tight. Tanjung Benoa Watersport states that its prices are not binding and may change at any time except once booked, which is a good reason to confirm early. Payment terms differ by operator and are stated on the desk's quotation before you commit.

It is the operator's policy, and the desk writes it into your quotation. Wira Water Sports publishes that in bad weather the full payment is returned or the flight is moved to the next day, and that same-day cancellation carries a 100 percent cancellation fee (water-sports-bali.com, Jul 2026). Tanjung Benoa Watersport fixes its price once a booking is made. Other operators' terms are confirmed with the booking.

You can. Klook's Bali Parasailing Adventure (operated by Serangan Activity) is US$27.35 per person with hours of 08:00 to 15:00, although the page does not name the beach and states the flight time inconsistently as 4, 6 and 30 minutes. GetYourGuide carries the Bali Jetpacks parasailing with insta360 video from $50, flagged on the site as a new activity. The desk exists for what a marketplace cannot do: tell you which operator you are flying with, match the limits to your group, hold a tandem or family request, add a private car, and combine the morning flight with the rest of your day.

Yes, and it varies. Tanjung Benoa Watersport publishes a maximum of 100 kg. Wira Water Sports publishes a maximum of 150 kg, subject to weather and weight balance, and decides solo or tandem on the day. Other operators do not print a limit. Give the desk approximate body weights so the quotation goes to an operator whose limit you clearly sit within; the crew still checks on the beach.

Within the limits above, yes. Tanjung Benoa Watersport's listing says children are accompanied by a guide, and the GetYourGuide Bali Jetpacks listing requires an adult to accompany participants below 7. The published minimums run from 5 to 9 depending on the operator, so the desk asks for each child's age and weight before quoting.

No. Both the Klook Bali Parasailing Adventure and the GetYourGuide Bali Jetpacks listing state that the activity is not for pregnant women, and the desk will not ask an operator to make an exception.

The operator's own form is the deciding document. The Klook listing excludes guests with heart, respiratory, sinus or ear problems and claustrophobia; the GetYourGuide listing excludes heart problems, epilepsy and wheelchair users. If you have any of these or a recent injury or surgery, tell the desk before booking and speak to your doctor; the desk passes the question to the operator in writing rather than guessing.

The operator pages do not publish a swimming requirement, and a life jacket is part of the standard equipment (Wira Water Sports lists harness and life jacket in its inclusions). If you or a family member cannot swim, say so when you enquire so the desk can have the operator confirm in writing that it will take you.

None. The flight is designed for first-timers: you are strapped into the harness on the beach or boat, the crew handles the tow, the canopy and the return, and a guide accompanies the session. Wira Water Sports includes a safety briefing before the flight and Tanjung Benoa Watersport includes a guide in its price.

Tanjung Benoa Watersport publishes up to 65 and Wira Water Sports up to 70; the Klook listing's operator insurance covers guests up to 70. Above those ages, the decision sits with the operator, and the desk asks for it case by case before quoting rather than assuming.

Swimwear or quick-dry clothes under the life jacket, because you will get spray on the boat and may touch the water on landing; secure footwear you can get wet; sunscreen and a hat for the wait on the beach. Leave valuables at the hotel or with a companion on the sand. The operator supplies the harness, life jacket and safety equipment. Photos are excluded on some price lists and included on others, so ask the desk about cameras before you rely on your own.

A harness and a life jacket for every guest and a guide accompanying the session; Wira Water Sports lists harness, life jacket, safety briefing and participant insurance, and Tanjung Benoa Watersport lists safety equipment, a guide and insurance in its price. Equipment details beyond that, such as the canopy model or the tow line, are not published by any operator, so the desk does not describe them.

No Tanjung Benoa operator publishes the flight height or the rope length; Wira Water Sports' own FAQ leaves it out. A villa-rental guide (villasoleil.id, 2026) describes 50 to 80 metres above the water, which is a secondary estimate rather than an operator figure. The desk therefore does not quote a height; you fly as high as the operator's line and the wind allow that morning.

Operator insurance for participants is stated on several price lists: Tanjung Benoa Watersport includes insurance in its price, Wira Water Sports includes participant insurance provided by the operator at Tanjung Benoa, the Klook listing states insurance provided by the operator for participants aged 9 to 70, and the GetYourGuide Bali Jetpacks listing includes basic insurance. What each policy actually covers is not published, so treat it as a base layer and check whether your own travel policy covers towed water sports.

The operator closes the towed activities temporarily; Antara reported in January 2020 that Tanjung Benoa operators close parasailing and flying fish for one to two hours in strong wind and for about six hours in severe wind. Wira Water Sports publishes that in bad weather the full payment is returned or the flight is moved to the next day. The desk moves your booking to the next calm morning where it can, and tells you before you leave the hotel if the operator has already called the morning off.

No operator publishes a rule either way, so the desk asks the operator on your behalf rather than assuming. Note that Tanjung Benoa Watersport excludes photos from its price, while the GetYourGuide Bali Jetpacks listing includes a 360 camera; if footage matters to you, say so and the desk quotes the option the operator offers.

Wira Water Sports includes a safety briefing in its price and Tanjung Benoa Watersport includes a guide who accompanies the session, with children accompanied specifically. Use the briefing to mention anything the crew should know: ear or sinus trouble, a recent injury, a nervous first-timer, or a non-swimmer in the group.

The desk names the operator on the quotation, so you can open the operator's own website and check its address, its dated 2026 price list and its published inclusions before you pay. Before it books, the desk checks that the operator publishes a Tanjung Benoa contact, a dated 2026 price list, and insurance and a guide in the price, and that it follows the beach's open-close weather practice reported by Antara. Juara Holding Group is not affiliated with any of them; that independence is why it can move your booking if an operator's limits or conditions do not fit.

The operator's crew, on the morning. Wira Water Sports publishes that the choice depends on weight, wind, weather, operator queue and safety decisions. The desk can register your preference on the booking, but it will not promise a configuration the crew has not confirmed.

Tanjung Benoa Watersport 09.00 to 16.00 WITA; Wira Water Sports 9 am to 4 pm; BMR Dive & Water Sports open daily 9 am to 5 pm; the Klook Bali Parasailing Adventure 08:00 to 15:00; the Klook Tanjung Benoa water-sports listing by BMR/Basuka 08:00 to 17:00 with last admission at 13:00 (all Sep 2026). Hours are the operator's and change with tide and weather, so the desk confirms the slot with the operator the day before.

The dry season, roughly April or May to October: the west monsoon runs from about October to April and brings significant rain, particularly December to March, while outside it humidity is lower and lowland rain unlikely. That preference is a synthesis of the climate record and the operators' morning hours rather than an operator promise. In the wet season, operators close the towed activities temporarily in strong wind (Antara, Jan 2020), so the desk checks the morning's conditions with the operator before you set off and reschedules where needed.

The flight itself is about 5 to 6 minutes for one round on the operator lists, or 2 minutes on Wira Water Sports' short option. No operator publishes a total time for check-in, briefing, harness and the boat run, and combination items on the Klook Tanjung Benoa menu are listed at 15 minutes each (banana boat, jet ski, flyboard). The desk gives you a realistic time block for your specific booking when it quotes, so you can plan the rest of the day around it.

Tanjung Benoa is about ten minutes from Nusa Dua by road (villasoleil.id, 2026). Some listings include local pickup: the GetYourGuide Bali Jetpacks product includes free hotel pickup within the Tanjung Benoa and ITDC area. From Kuta, Seminyak, Canggu, Ubud or the airport, the desk arranges a private car through the Juara Holding Group network and quotes it with the booking; journey times depend on traffic, so the desk sets a departure time that lands you inside the morning window.

At the operator's beach base named on your quotation. Published bases in the area include Jalan Pratama (BMR Dive & Water Sports at No. 99X, Pandawa Marine Adventure at No. 106) and Jalan Segara Geni No. 3 (Watersport Tanjung Benoa). Marketplace listings are vaguer: the Klook Bali Parasailing Adventure page does not name the beach at all, and the GetYourGuide Bali Jetpacks listing gives a map pin rather than a street address. The desk sends the exact base and a map link with the confirmation.

That is the desk's main job. Common shapes: a morning parasail followed by jet ski, banana boat or flyboard from the operator combos; a Tanjung Benoa morning and a Bukit paragliding flight in the afternoon, since the cliff sites fly from around 11:00 or 12:00 to 17:00; or a water-sports morning followed by Uluwatu at sunset, a pairing that also appears on GetYourGuide as a parasailing, jet ski and Uluwatu tour with Kecak dance from $22. Each leg is quoted with its operator named, and the desk sequences the transfers.

Lunch is excluded on the Tanjung Benoa Watersport list and included, with drinks, on the GetYourGuide Bali Jetpacks listing, so it depends on the operator and the desk states it on the quotation. Facilities such as showers and changing rooms are not published by the operators; ask the desk and it confirms with the operator you are booked with.

Only where the operator includes them. Tanjung Benoa Watersport excludes photos from its price; the GetYourGuide Bali Jetpacks product includes a 360 camera. If footage matters, tell the desk and it quotes the operator's photo or video option, or names an operator that includes it.

Related: common questions Ready to plan it? Message the team on WhatsApp or [email protected].